In the 1980’s we launched two important groups that became cornerstones of CIC. The first was the Survivors of Suicide support group (SOS), which allowed individuals who were recently bereaved by suicide to be part of a peer facilitated group. Being the first of its kind, this model was adopted by other centers across the country and remains as one of the longest running support groups. The second group was a Children’s Bereavement Group (CBG). This initiative focused on children who were dealing with complicated grief following a traumatic death. The model provided short term assistance focused on teaching healthy coping mechanisms and reducing the likelihood of destructive behavior in the future.
Under the direction of Dr. Frank Campbell, the first Active Postvention Model (APM) was developed in Baton Rouge in 1998. APM, described in literature, demonstrates how survivors of suicide can be an installation of hope to those newly bereaved and effective resources for support during the grief process. The model was later outlined in textbooks and research and received recognition by various academic groups and trade journals throughout the United States and Europe. Today, the LOSS team program exists in many communities throughout the country and recently started a national conference for those collaborating nationally.
Starting in 2009, CIC began working with a national coalition led by CONTACT USA on the development of the first free and confidential online emotional support (OES) model, later known as CrisisChat.org. The CrisisChat.org initiative later became the basis of the National Suicide Prevention Lifeline’s Crisis Chat initiative funded by SAMHSA. We were the first crisis center to achieve accreditation for online emotional support (OES) and remain the organization in the state of Louisiana with the designation. CIC is also the only crisis center in the country to achieve three industry leading accreditations at the same time — American Association of Suicidology (AAS), Alliance of Information and Referral Systems (AIRS) and CONTACT USA.
In recent years CIC has led the field in understanding the role that care management plays in telephonic crisis intervention. We have successfully operationalized models around care management that are currently used across the state of Louisiana and beyond.